Milford is the first municipality in Massachusetts to offer Smart911 to its residents.
Smart911 is a free service that allows citizens across the U.S. to create a Safety Profile for their household that includes any information they want 9-1-1 to have in the event of an emergency. Then, when anyone in that household dials 9-1-1 from a phone associated with their Safety Profile, their profile is immediately displayed to the 9-1-1 call taker providing additional information that can be used to facilitate the proper response to the proper location. At a time when seconds count being able to provide 9-1-1 with all details the second an emergency call is placed could be the difference between life and death.
Anyone who lives in Milford can log onto Smart911 and create a public safety profile. The program is entirely voluntary and any information you feel will help police/fire dispatchers and first responders in the event of an emergency can be added to your profile.